Come rispondere a un utente che si avvicina al banco della biblioteca chiedendo informazioni in inglese? Uno strumento alla portata di tutti: rapido, semplice e di immediato utilizzo, ricco di consigli pratici in step with riuscire a capire gli utenti stranieri e a venire incontro ai loro bisogni.

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Come rispondere in inglese alle domande più frequenti in biblioteca (Italian Edition)


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